Terms of Service

Preamble

These general conditions of sale are concluded on the one hand between Hairmine Paris and all persons wishing to purchase via this website.

By validating his order through the website, the customer declares to accept without conditions and without reserve the various terms and clauses, thus it follows all the various general conditions of sale. The customer also declares to be in physical, intellectual and moral capacity to conclude a contract.

Hairmine Paris retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the hairmineparis.com site of the company Hairmine Paris, within the limits of available stocks. Hairmine Paris reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics. The photographs are as accurate as possible. The sale of products presented on the hairmineparis.com site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Hairmine Paris reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, for any order greater than or equal to 100 euros including tax, shipping costs are free; for any order of less than 100 euros including tax, a flat-rate contribution to shipping costs will be billed to the buyer.

Article 4. Order and payment terms

Before any order, the buyer must create an account on the hairmineparis.com site. The account creation section is accessible directly from the side menu bar. On each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. Hairmine Paris offers the buyer to order and pay for their products in several stages, with 2 payment options to choose from:

1- Payment by credit card: Online payment is made by credit card bearing the initials CB, MASTER CARD, VISA. STRIPE online payment allows you to pay via a CAISSE D'EPARGNE banking server in a secure environment, your payment data is sent in an encrypted and secure manner using SSL 3 (Secure Socket Layer) over the Internet.

Your bank card number is therefore sent directly to the bank's servers, without going through the store's server, a guarantee that is all the more important as your numbers are known only to our banking partner (CAISSE D'EPARGNE).

2- Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Paypal". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely fill in their Paypal account or personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the debit from his bank within 70 days of the transaction, or even 120 days if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The order validated by the customer will only be considered effective when the concerned bank payment centers have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer notified by email. In addition, Hairmine Paris reserves the right to refuse any order from a customer with whom there is a dispute. To know if the payment by bank card is refused by your banking establishment your order will be automatically canceled.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and if he has entered it on his order form, Hairmine Paris will send him confirmation of the registration of his order by email.

If the buyer wishes to contact Hairmine Paris, he can do so by email at the following address : hairmineparis@gmail.com

Article 5. Retention of title

Hairmine Paris retains full and entire ownership of the products sold until the price has been fully collected, in principal, costs and taxes included.

Article 6. Withdrawal

Hairmine Paris clip-in extensions are neither exchangeable nor refundable.

Special case

Exceptionally, if a manufacturing defect on the ordered product is found, the consumer customer is requested to return the entire order 1 week after receipt of the order. The consumer customer must present proof of his purchase. An exchange or refund will then be offered. In the event of a manufacturing defect, the delivery costs of exchange or reimbursement will be borne by Airmine Paris, otherwise or in the event of the customer's withdrawal, the delivery costs will be borne entirely by him.

Hairmine Paris reserves the right to determine whether a manufacturing defect is proven or not.

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographic area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Hairmine Paris can provide the buyer with the tracking number of their package by e-mail. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Hairmine Paris. The buyer is required to check in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by Hairmine Paris benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Hairmine Paris, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by email: hairmineparis@gmail.com

Article 9. Liability

Hairmine Paris, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All elements of the hairmineparis.com site are and remain the intellectual and exclusive property of Hairmine Paris. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, view or text.

Article 11. Personal data

Hairmine Paris is committed to preserving the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by email: hairmineparis@gmail.com.

Article 12. Settlement of disputes

These general conditions of sale are subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction and the power to settle them.